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Thank you and very well done you are a credit to the company.

I am messaging yourselves as I have been so impressed with your team today.
We have a French student staying with us and yesterday evening he used the public WCs at West Beach Tennis Courts Whitstable to get changed after a swim in the sea but he left his back pack in the loos. By the time I went back down there they were closed. I went down early this morning but alas nothing was in there - the toilets were nice and clean though!! - I saw a sign saying that Monitor Services look after the cleaning of CCC public toilets. I looked up your contact details and spoke to Dee on the phone who was more than helpful. She said she would see what could be done to retrieve the bag, if at all,.
She liaised with the supervisor Neville. She called me back to give me his number as he had a found a bag down there. I called Neville and over the phone it sounded like he had the lads bag. He then offered to drop it round to me as he only lived round the corner. He did so and yes it was the bag!!!

I would like to congratulate your company on the superior customer service I experienced today, and would like to pass on my thanks personally to Dee and Neville. If only we could experience this type of service through all sectors public and private. WELL DONE and thanks again.