Community Housing

The Community Housing Sector is an area the Monitor Services Ltd have extensive experience of working within  and is familiar with the requirements, demands and standards necessary to deliver an excellent service to clients at both contractual and end user levels. We never forget that we are serving not only our Housing Association or Community Housing Client but also the residents within the community.

We are experienced in working in both occupied & unoccupied premises. Our operatives are trained to be sensitive to the needs of a diverse range of occupiers including vulnerable persons. All our operatives undergo safeguarding training and have enhanced DBS checks.

Providing services to the Community and Social Housing sector is as much about integrating with the local community as providing the cleaning service. We, therefore, personalise our services by recognising the needs of different residents.

We know what is important to community housing:

  • Community spirit
  • Communication
  • Resident involvement
  • Service quality management
  • Standards
  • Training and people development

Monitor Services focuses on all of these elements.

We have developed a specialist cleaning services niche in the Housing Sector, these include:

  • Estate cleaning and caretaking services
  • Bin chutes
  • Estate and grounds maintenance
  • Gardening
  • Estate monitoring and guarding
  • Graffiti removal
  • Bulk refuse clearance
  • Void property cleaning
  • Pest control (including bird-proofing)
  • Cleaning of sheltered housing schemes
  • Cleaning of community centres

There is sometimes a need to carry out cleaning, clearance, disinfection or pest control services in circumstances presenting unpleasant and often hazardous situations. Monitor Services deal with these situations regularly with trained operatives who have experience in a range of requirements including:

  • Filthy & Verminous Properties
  • Void Properties
  • Fire & Flood damage
  • Post Deceased Situations
  • Bulk Refuse Removal
  • Clinical Waste Removal

For a reliable, high standard community housing and housing association cleaning company, get in touch with Monitor Services. Please contact us for a free site survey and quote.

How we helped Warden Homes (Home Housing Group)

WARDEN HOUSING (HOME HOUSING GROUP) – RAYNERS LANE ESTATE – HARROW – LONDON Contract since 2002 Communal cleaning in residential blocks – mobile team service The Rayners Lane estate is the largest in Harrow, and had been undergoing a regeneration programme, replacing poor quality accommodation with modern and appealing homes. Monitor Cleaning Services have provided a flexible service which has responded to the changing requirements as old blocks have been removed and new ones added to the cleaning schedule. We have integrated closely with the community and become involved with several community events and initiatives. We have a local employment preference policy and one of our staff lives on the estate and another has worked on the contract since the beginning in 2002. Our staff have also starred in the ‘a day in the life of …’ feature in the local ‘Grapevine’ newsletter. Standards of cleaning have been well maintained and we are now being asked to quote for other cleaning services for the Home Group in Northwest London.

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